I recently traveled to London and Ireland for two weeks with three other family members. In the past I have always been on group trips. However, this time I found that planning a European trip on my own challenging. The service and support I received was wonderful. Everything from booking the right hotel, car rental, travel insurance and train/ferry information, tour guide package. There were so many little details to think about. We were all prepared before departure. I can tell you having a real person and cell phone before and during the trip was the best. Thanks to Stacy this was one of my best vacations ever.