FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is all unique on a job to job bases. I can give a general price based on pictures, but I need to see the job in person for final numbers. Pricing is affected by tear out, proper substrate preparation, tile size and materials, and a few other factors.
- What is your typical process for working with a new customer?
Depending on size and scope, I usually like to see the area in person to make sure I get the full scope of work to provide the most accurate quote possible. Some smaller jobs I can usually tell just by pictures of the area and the type of tile or molding being used. I can usually give a ball park price based on those pictures, but all final quotes have to be done with a site inspection to make sure the scope of work is clear for everybody.
- What education and/or training do you have that relates to your work?
Certified in hard surface flooring and carpet inspections IFCII #387. I also continue to go to classes and training sessions through local tiling stores who work with NTCA, Schluter, Wedi and many other vendors/organizations to make sure I stay up to date on all installation processes necessary to provide a great installation. I am currently working on the CTEF Certified Tile Installer program.