FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge for the quality that we provide. We do our best to stay in the middle of the market rate. We do provide recurring customers discounts.
- What is your typical process for working with a new customer?
From the start to the finish, you will be in consistent contact with Joy, our move coordinator. Based off what your needs are, we then will set a date and time after the deposit has been received.
- What education and/or training do you have that relates to your work?
Our team combined has over 10 years of customer care and management experience and over 2 years professional moving experience.