Lourdes & Maxx H. says, "Review Title: A Night and Day Difference – True HVAC Professionals Who Fixed a Mess and Earned a Customer for Life
If you own a DR Horton home, you probably already know the drill: the bones might be there, but the corner-cutting on the infrastructure—especially the HVAC and ductwork—can leave you with a house that feels like a swamp. For a long time, I was battling brutal indoor humidity levels that constantly hovered in the 60% to 70% range. It made the house uncomfortable and left me incredibly frustrated.
Before finding Chris and Rolando, I made the mistake of calling out one of those big, corporate "problem solver" companies. Instead of actually diagnosing the root mechanical and airflow issues, I got completely swindled. They sold me expensive, generic band-aids that did absolutely nothing to fix the underlying issues. They were just looking for a quick payout, leaving me right back where I started.
Then, I found Chris and Rolando, and it was a complete night and day difference.
From the absolute jump, their communication was unparalleled. Chris and Rolando didn't just come out to write up a generic quote; they actually took the time to listen. They spent over two hours with me just talking through the specific problems I’ve been dealing with in this DR Horton house, diving deep into the technical weeds of my duct geometry, returns, and static pressure. They even humored me and chatted about hiking while we went over everything. They treated me like a partner in the process, not just another stop on a schedule.
Their team ended up installing a complete Carrier Infinity communicating climate control system, and the entire crew was phenomenal. They didn't just drop the equipment in; they worked meticulously with me on upgrading and resizing the returns to ensure the system could actually breathe and pull moisture out of the air properly. The level of craftsmanship, precision, and respect their team showed to my home was top-tier.
The results speak for themselves. Before Chris and Rolando made these vital engineering changes, my indoor humidity was suffocating in the mid-to-high 60s and even 70s. Now, even during the most brutal, high-humidity summer days, my house sits comfortably in the low 50s. The air is crisp, the system runs exactly how it was engineered to, and the comfort level is unmatched.
To Chris, Rolando, and the whole crew: thank you. You guys have built something incredibly special. Beyond your high-level technical expertise, you bring a rare, family-like environment to the job. You care about the families inside the homes you service, and it shows in every conversation and every weld. If you want an HVAC team that has absolute integrity, elite technical skills, and treats you like family, stop looking. Chris and Rolando are the absolute best in the business."See more
