FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our coaching fees are monthly. We pro-rate when you start for the month. Automatic payments via Stripe begin on the first of the month. There is a three-week cancelation policy.
- What is your typical process for working with a new customer?
Once we initially here from you we will request to book a call and send you the questionnaire so we can begin to learn about you and your athletic background.
- What education and/or training do you have that relates to your work?
William Ritter has an extensive background competing in endurance sports since 1996 with a background in exercise science, he began coaching others in 2009. HE also obtained USA Triathlon Level II Certifications in short and long course and Level 1 in Youth and Juniors. In addition a USA Track and Field Level II Endurance and Youth certification among others. In addition, all of his Associate coaches are certified in USA Triathlon, USA Track Field, or United Endurance Sports Coaching Academy.