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John Williams Jr., owner of 1st Stop PC Repair, is an exceptional computer repair tech who is knowledgeable, professional, experienced, timely and courteous. He has handled my computer issues without issue each and every time and helps me to understand what is being done so I dont feel like an outsider. John Williams is what I consider to be the "Master IT", indeed. Don't hesitate to call him for all of your computer challenges.
Harry was great,he traveled 160 miles round trip to repair my computer and i should add my computer is 10 years old,he also explain everything he was doing which made me under stand more about how computers work. He was great!
I was having trouble logging into my computer AND my internet had been down. I couldn't change my network preferences in the Guest log in I had been using! I typed in Computer Repair on google and came to this thumbtack website. I had received about half a dozen text messages related to thumbtacks with quotes estimating between 75-125$! Then, Mr. Norman Lehr called me and gave me a quote for only $50! My location range was different than the website had suggested, and Mr. Lehr drove all the way too Denton to help me! He was very sweet, cordial, and trustworthy. He helped me with everything that I had needed help with! I was able to leave for my class on time-- so his services were timely! Thank you, Mr. Norman Lehr for all of your help! I would recommend him to anyone within the area and would definitely call him for future computer related problems, of course! :)
After repairs, computer worked as if it were brand new! Worked very fast, improved Microsoft word, and windows. Didn't take long at all. Reasonable price for it all.
We had a power surge and it did a fair amount of damage. Daniel did a great job getting us back up and running. He repaired a large 4k TV and revamped our entertainment cabinet.
Was prompt and knowledgeable. Fixed my computer trouble and the price was quite reasonable. Will use him again.
I was very pleased with the work John did on my computer. Not only was he extremely reasonably priced, he did the repair on my computer very quickly, as well. I would not hesitate to use him again should the need arise.
Jeremy was phenomenal throughout the entire process. Although he never touted it, I now understand and am recipient of, the fruits of his efforts in getting a BA in IT with a concentration in Networking, GPA 3.56/4.0 and a Masters in Information Systems, IT, from the University of Phoenix, along with a variety of licences. Jeremy took great strides to understand my computer issues, running many tests from beginning to end, reflecting his need, not to mention desire for, accuracy and to find the best solution. In addition, he questioned if I had any photos or important material on my computer I wished to save first should there be any loss; he had a large external drive in his car he wished to transfer the material to for fear of losing it. This confirmed that he was not only proactive, but he knew how to connect the dots, a skill not always predetermined from birth. There were a few technicians before Jeremy that I paid through companies I was affiliated with, all ultimately doing the same thing, and my computer kept failing every few months. I said nothing to Jeremy about what they did; that said, Jeremy came back with something different. He said one of my drives was out of commission (I had a dual drive, and I knew this), but the other was going bad and I needed a new one. He requested he take my machine, find a good price on a dual drive, and get it to me soon. The following day he contacted me with a very good price for one solid state drive, told me he could set up the bad one for storage, gave me a wonderful price for labor after all the time spent on my computer and had it to me that day. Bottom line, Jeremy was intuitive, honest, intelligent, extremely personable, professional, knowledgeable and patient. Further, he kept in contact. The end result was that my computer was completely restored, faster than before, at a great price, the work was completed expeditiously and as an extra bonus my laptop was returned cleaned and looking brand new. I strongly recommend Teach Me Technology, LLC for any of your computer repair needs. Thank you, Jeremy, and if you need a reference, you have my permission to give that person my cell number in order to contact me!
John took my computer while I was away on vacation with family. He continually contacted me when there was a question or concern and kept me updated, daily as the progress continued. Initially, I had taken my laptop to Fry's and was confused by all of the problems they said I had. While at Fry's I met John, who was a customer, and he asked me what the problem was with my laptop. He indicated that, if I went with Fry's quote, I needed to ensure that they did not charge me for another copy of Windows 7 because it was already installed on my laptop and could be reinstalled after fixing or replacing the hard drive. He gave me his phone number and I decided to call him to discuss this when I got home. I called John and he asked me a lot of questions about the laptop and came to the conclusion that the problem was less serious than was described. He indicated that he could take a look at the laptop and run several programs to assess it's issues. I took the laptop to him and over the period of a week found that the original assessment of 'replacing the hard drive,' purchasing and reinstalling Windows 7 and buying another copy of Microsoft Office was false and he would start working on the fix that very day. He called me for permission to buy 'recovery dvd's from Gateway to ensure that the correct software would be installed with the proper drivers, etc. He indicated that the major problem with the laptop was that it had been used and not 'optimized' for so many years that the software had become corrupted with conflict of drivers, etc. By the time I got home the following week, he had diagnosed the entire laptop, performed a COMPLETE backup of my entire laptop files and re-installed the laptop to Gateway factory specifications, all without charging me any additional fee. Most of what was done did not require me to pay for more software or hardware. John knew what he was doing and my laptop is working better than when it was delivered, brand new. The hard drive did not need to be replaced and I was ecstatic about the work he performed. I can honestly say that he saved me over $250 in repairs that were unneeded and my laptop has never worked better or faster. I will certainly call him again, if the need arises. I appreciated his patience and efforts with this technically challenged individual!!!! If you need someone to fix your computer, laptop or network, you need to contact John because he will give you the best quote and keep you informed, daily of the work he is doing. You can't go wrong with his services.
Thanks to Experimac, I was lucky to receive some trade in value on my broken Macbook Pro, along with a few other item (old Macbook & Iphone) and was able to get a brand new computer for about what a repair would have costs me. they were patient, polite, informative, & really interesting in fulfilling client needs!
Although we have changed plans and decided to purchase a new computer instead of fix the old one, Ples was very responsive and gave good guidance saving us time and expense. would recomend. thanks
Scott was incredibly knowledgeable and patient, and got my computer up and working in just one night!
All of the main issues with my PC were resolved, and the staff were clear in their explanations of what needed to happen and how they could do it. The service took quite a while, but I am happy with the overall quality of the repair. The only remaining concern is that the fan is still making a whirring noise as it did before, but it is not as frequent or intense. I would recommend this company to others since they are honest, clear and professional.
I was impressed by Matthew Edwards ability to communicate clearly and sustinctly. He stated his price, availability, and plan of action. Then he performed as promised. He showed up very promptly and worked diligently. He tried every thing he could think of to get my old computer to open up. He explained how computers get too full and start doing weird things. Nothing worked. He then asked if he could take it to his lab and see if there was anything else that could be done. The next day he said he had tried, but the problem seemed to be in the motherboard; and to fix it would cost more than a new computer. So, I asked if he could help me find a replacement, and he did. While his suggested computer looked OK, I spent some time trying to check out other options. None looked better, so I bought the one he suggested. Matthew gave me very professional help, spent extra time trying to get the old one working, and was pleasant and professional. I would gladly use him again and recommend him to others. He is an asset to DFW Network Services. Bob Patton
If you want an expert to work on your computers, Kevin the Geek of Computer Services is the person. He is amazing. He can connect new computers, fix old ones and just answer any questions you may have regarding your computer.
Excellent Service, very responsive and knowledgeable. I will call them again if I need their services. I really recommend them!
Larry was really quick on getting my computer fixed! Faster than what I was expecting!
Mr. Wilder was very knowledgeable he was able to fix my and also help me with my computer. i will definitely recommend his services.
New To Thumbtack
I can fix any kind of computer, and I'm cheaper than anyone in the USA! I'm certified, and I'm fast. Most fixes are in a day or two at the most, or I'll give your money back.
New To Thumbtack
Computer issues become a thing of the past. I provide a no BS approach, from pop-ups that do not quit to computers that do not turn on and documents and photos that need to be recovered. If your wireless is not up to par or just feeling insecure about your network, there are options that don't require a lot of money and provide plenty of peace of mind. Homes and small offices are my specialty.
New To Thumbtack
I repair computers of all brands, be they desktops and laptops, all in one. I provide an excellent customer service and professional repair.
Fort Worth, TX