- What should the customer know about your pricing (e.g., discounts, fees)?
We off referral returning customer discounts of 5%.
- What is your typical process for working with a new customer?
Contact customer setup a call or site visit where applicable. Provide pricing estimates based on consultation with customer. Negotiate pricing and provide samples for customer feedback. Create Purchase order for customer agreement to services. Assign work and dates of service. Obtain sign-off on services rendered as per agreement with customer. Billing and Collection of payment.
- What education and/or training do you have that relates to your work?
All our professionals are involved in continuing education.