If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We provide a 5 star affordable service to our customers, many financing options available if needed.
Life time warranty at an affordable price. We love to visit with our customers and work together in creating the bathroom or kitchen of their dreams.
Overview
Hired 82 times
Serves Midvale, UT
Background checked
13 employees
33 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Credit card, PayPal, Square cash app, and Venmo.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2019
Services offered
Work needed
Remodel reason
Update style
Replace fixtures
Fix water damage
Other damage
Property type
Residential
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Very good 4.5
149 reviews
5
84%
4
4%
3
2%
2
2%
1
8%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Nicholas K.
Oct 13, 2025
•
From Google
I recently had my bathroomremodeled by 5 Star Kitchen and Bath, and I couldn't be more impressed with the results. From start to finish, the team was professional, respectful of my home, and committed to delivering quality work. Lazaro, Brady, Jose, Francisco, Enrique, and Hugo were all incrediblehardworking, detail-oriented, and always kept the worksite clean and organized throughout the entire project. They even made sure to do a full cleanup once the job was complete, which I really appreciated.Like with any major renovation, there were a few hiccups and communication issues along the way, but what really stood out was how quickly those were addressed and improved upon. Zach stepped in, took the reins, and not only showed up to the worksite personally, but also offered real, thoughtful solutions and suggestions that enhanced the projectwithout ever making it feel like a sales pitch or trying to upsell me.A big thank you to Kenzie for her consistent communication and weekly updates. Even during quieter periods, she kept me informed and reassured, making sure I never felt like my project was an afterthought.Also, thank you to Brandon for initially coming out, helping with the design, and walking me through the financial side of the project before we even got started. His guidance at the beginning really helped set the tone for a smooth process and made me feel confident moving forward.Overall, I highly recommend 5 Star Kitchen and Bath. The name says it allfive stars across the board!------------------------------------------------------------------------------------------------- l l l lUPDATE: 02/24/2026 - V V V V___________________________________________________________We had an absolutely wonderful experience with 5 Star Kitchen and Bath! Alex took the time to respectfully come back out and check on how everything was going with the work performed for us, which truly meant a lot. It showed genuine care and pride in the quality of their work. Alex also kindly asked if it was okay to use my name when speaking to others about our project, which I really appreciated and of course, I agreed. That level of respect and professionalism speaks volumes.Thank you so much for everything! And I have to say, Kenzie is an absolute star now more than ever. Her customer service has been outstanding, and shes been incredibly helpful in resolving any questions or concerns whenever they arise. Its rare to find a team so committed to their customers from start to finish. Highly recommend!
Pamela K.
Nov 4, 2025
•
From Google
The process went well from beginning to end. Kim was great at figuring out what we needed and helped make the plan for the tub to shower install. Enrique and Hugo were both very professional and didn't make a fuss with a little mis-communication that had happened with the order. They did a great job installing the shower and cleaning up all the debris from the tear down. I would recommend 5-Star Kitchen and Bath for your home remodeling.
Garry D.
Oct 9, 2025
•
From Google
Your team consisting of Brandon (Design Consultant), Zach (Project Manager) (Kinzey (Project Coordinator), Jose (Installer), Francisco (Installer) Enrique (Installer), Hugo (Installer), Ethan (Installer) and Gary (installer) all worked together as a team to get our new jacuzzi tub installed in our bathroom in the basement and make some changes to the shower in the master bath. My wife and I were very happy with the team effort and the way that we kept informed during the construction. I must say that keeping our home clean was a major part of the construction and we commend everyone for the outstanding work and cleanup as the days went by. Also, communication was "top notch". Kinzey is to be commended for her work and follow-up along with Zack who came out to make sure that everything fit and make changes where necessary.I want especially thank Jose and Francisco (the primary installers who were here every day for five days) for their outstanding attention to detail in every way and every day. They were determined to make sure everything perfect. Their communication skills were "above and beyond".Additionally, Ethan and his father Gary who came to install the hand rails were also very friendly and professional. Every Five star employee we have met is top notch.If you need to use us for a referral in the future we are more than willing to tell anyone how wonderful your company is to work with.I will send some photos with my cell phone. Due to my limited knowledge of technology I do not know how to include them as part of this document.
gary C.
Oct 20, 2025
•
From Google
We contracted with 5 Star to remove and replace our old tub and shower with a new walk in shower. Jose and Francisco were our installers both of whom exercised a high level of care and caution during the removal of the old tub, tile and fixtures and the subsequent installation of the new shower and fixtures, walls and shower doors. We are extremely pleased with the outcome of their work . Definitely 5 Star quality in every way. The entire 5 star team:David (Design Consultant)Zach (Project Manager)Kinzey (Project Coordinator)Kiley (Project Coordinator)need to be given a shout out here as well for their clear and concise attention to the details of our project i.e., the tasks of ordering and kitting of our project, keeping things on schedule and their availability for taking our questions and scheduling assurances.We highly recommend 5 Star Kitchen and Bath to anyone who is considering a similar project.
Vicki G.
Sep 3, 2025
•
From Google
This is our 2nd project with the bathroom. The last 4 pictures are the recent ones. We had a shower door added and the pony wall we added the tile on the sides and the top. It looks so nice and we are very pleased with the work that Brady did with the wall. Also, Enrique and Hugo did a wonderful job with the Shower door.David Adamson came out and did the estimate and Zach did the walk through to make sure the measurements were correct.Thank you Kinzie for keeping us up to date on the project completion. We really are pleased with 5 Star Kitchen and Bath
5 Star Kitchen & Bath's reply
Dear Vicki, thank you so much for sharing your experience and for the wonderful recommendation! 🌟 Taking on a project like removing a garden tub and creating a new walk-in shower is no small task, and we’re so grateful you trusted us with your home. Brady P. and Enrique will be thrilled to hear how much you appreciated their craftsmanship, teamwork, and care each day. We’ll also share your kind words with David A., Zach, and Kinzey — they’ll be so happy to know their patience and support made the process smooth. With gratitude from the 5 Star Kitchen and Bath Family, we’re so glad you love your new bathroom! ❤️🛁✨
Credentials
Background Check
Walter Herrera
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We are the manufacturer and offer the best price, best quality, and best installation.
What is your typical process for working with a new customer?
1. Free in home design and estimate.
2. Budget planing and go over design.
3. Get approval from customer on design and budget.
4. Order all materials
5. Installation
What education and/or training do you have that relates to your work?
We have over 100 years of experience, education and training.
