If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We provide a 5 star affordable service to our customers, many financing options available if needed.
Life time warranty at an affordable price. We love to visit with our customers and work together in creating the bathroom or kitchen of their dreams.
Overview
Hired 82 times
Serves Midvale, UT
Background checked
13 employees
33 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Credit card, PayPal, Square cash app, and Venmo.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2019
Services offered
Work needed
Remodel reason
Update style
Replace fixtures
Fix water damage
Other damage
Property type
Residential
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Very good 4.5
140 reviews
5
83%
4
4%
3
2%
2
2%
1
9%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Brent U.
May 23, 2019
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Hired on Thumbtack
Update: I received a call from the owner and talked through my feedback. He was very understanding and open to my feedback. My original rating was 2 stars. After talking the owner mentioned he would implement some of the feedback I suggest and work with his team for future estimates. He even offered to send me a thank you gift, but that wasn't necessary.
Original Post: (2 Stars) 5 Star came out to give me a bid on two bathrooms in my home and came in $18k over the second highest bid I received from other Thumbtack Pros in their category. My home has two standard bathrooms according to 5 Star. The estimator was honest and said my project is not a typical project for their company. I wish they would have listed this on their FAQ's so I wouldn't have wasted time going through the process. They are a "Luxury" company and whom you should choose to do their "forever home"
Details: Full remodel of bathroom • Replace fixtures • Master bath • Home
Bathroom Remodel
Scott S.
Dec 4, 2018
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Hired on Thumbtack
I was brutally uneducated about the cost of building a bathroom. So I'm not having any work done. But none the less the Gentleman that came over was honest friendly and professional and I appreciated his input. But I don't have 20k to build a bathroom.
Thank you
Details: Installation of new bathroom or flooring material • Full remodel of existing bathroom • I'm not sure, need professional recommendation • I'm not sure, need professional recommendation • Already have plans - just need installation • Update the bathroom's look • Master (attached to main bedroom) • Residential
Bathroom Remodel
Spencer + Angie h.
Aug 20, 2019
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Hired on Thumbtack
The entire 5 STAR team from sales to front office to installation is top-notch. Special shoutout to Donnie, Carson, Zach, Trapper, Ricky who were super easy to work with and did such a great job on my new bathroom. They were always on time each morning and very communicative when adjustments needed to be made. You can tell that 5 STAR has a nice family feeling within the company; it appears that the team enjoys working together and truly cares about each other. A nice energy for sure. This shouldn't matter but as a woman, I found them very easy to work with and no egos; super chill all around! I'm very happy with my new bathroom and would hire 5 STAR again and recommend them to others. - angie.
Details: Full remodel of bathroom • Update style • Replace fixtures • Fix water damage • Family bath (shared by everyone) • Home
Bathroom Remodel
Muriel P.
Nov 1, 2018
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Hired on Thumbtack
I LOVE LOVE LOVE my bathroomremodel. Finding a company that would work with me on a curbless shower was hard to find. 5 Star worked so great with me on my needs and what I wanted. I couldn't have asked for a better job!!!! I now have a piece of mind for the safety features they were able to install for me and my family. Will recommend them highly!!!!
Details: Full remodel of existing bathroom • I'm not sure, need professional recommendation • I'm not sure, need professional recommendation • No existing plans, but have a good idea of what I want • Make bathroom handicap accessible • Family (full bathroom shared by everyone) • Residential
Bathroom Remodel
William D.
Apr 1, 2019
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Hired on Thumbtack
We ended up going another route, they were ultimately responsive and John seemed very knowledgeable and I appreciate the time they spent with us. I hope we get the chance to work together in the future.
Details: Shower • 1 shower or bathtub • Single handle faucet • Single spray shower head • Yes, all supply and drain lines are in place • Townhouse • Owner
Shower and Bathtub Installation or Replacement
Credentials
Background Check
Walter Herrera
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We are the manufacturer and offer the best price, best quality, and best installation.
What is your typical process for working with a new customer?
1. Free in home design and estimate.
2. Budget planing and go over design.
3. Get approval from customer on design and budget.
4. Order all materials
5. Installation
What education and/or training do you have that relates to your work?
We have over 100 years of experience, education and training.
