Tiago Alencar

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Carpet purchased

Square footage of project

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About

One of the reasons our customers choose us is because we strive to give them the best experience from the beginning of our interaction to the end. We have set up systems to maintain that relationship and communication. On top of that, we like to create win-win-win opportunities , starting January 2018 we are partnering with Kids On The Move, a local non-profit that has been doing good for over 30 years, a percentage of every bill goes to KOTM so they can continue to help kids and their families. Our customers win because they get a great service with out paying more and support this fantastic local non-profit. We win because we get to support ourselves and help support the efforts of KOTM. The greatest and hardest thing about running a business is staying motivated to keep you going when hard times come. Having something bigger than myself is what keeps me going and makes me enjoy what I do. Being able to bring this dream to life of helping support my own family but also a cause that I believe in is what really makes me enjoy doing my work.

Overview

Hired 14 times

Background checked

1 employee

12 years in business

Business hours

SunClosedMonClosed

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

2018

Services offered

Carpet material

Berber

Plush

Eco friendly

Other

Special features of current flooring

Irregular shape

Stairs

Radiant floor heating

Floor fixtures

Property type

Residential

Commercial

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

22 reviews

5

100%

4

0%

3

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2

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1

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Read reviews that mention:

Diane M.

Nov 15, 2017

Hawk cleaning did a great job on my duty carpets. We have dogs, need I say more. All the rooms looked like new after Tiago was finished. He matched a competitor's offer, and is a great to work with. Such a nice guy who knows what he's doing.

Heather S.

Nov 17, 2017

I know alot of people who have used Hawk Cleaning. My friend was saying that her carpets were really matted down, and after Hawk Cleaning came out, she did not know her carpet could actually be fluffy. They have commercial grade equipment that will do alot better job than the cleaners you can rent yourself. I actually don't think you can even rent the equipment that they use anywhere. I have not left alot of reviews on here, but these guys are awesome and so I really felt compelled to let everyone know that Hawk Cleaning is a trust worthy business that offers a great value! I have joked that I think their name should actually be "Hot Cleaning" because their service is smokin! If you are looking for your carpets to be cleaned, windows, or whatever, I'm sure you will be very happy with their service. It's a great business.

Laura K.

Dec 15, 2017

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Hired on Thumbtack

They came out yesterday to do an estimate and then came out today and fixed the window. Very pleased with our service and their quick response to get the window fixed.

Details: 1 window • Casement (pushes open on a hinge) • First floor • Wood • Single pane • Brick • Home

Window Repair

Lee H.

Dec 30, 2017

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Hired on Thumbtack

Hired Tiago to help fixed a toilet overflowing issue at my parents home. He made them happy and worked with me on the payment details so they didn’t have to worry about a thing.very responsive and easy to work with. Would hire again.

Details: No, the building is not currently flooded • Bathroom • Multiple drains have issues • Clogging • Slow draining • A month ago or longer • House • Owner

Plumbing Drain Repair

Merrick C.

Dec 5, 2017

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Hired on Thumbtack

Showed up and tackled the project within a day of posting it on here for a great price. Was extremely professional and kind.

Details: Partial replacement • Tears or rips • 1 room • Less than 500 sq ft • Stairs • Plush • Residential

Carpet Repair or Partial Replacement

Credentials

Background Check

Tiago Alencar

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
-Carpet Repairs -Get a $10 Amazon Gift Card for every referred friend, family or foe that does a service with us!
What is your typical process for working with a new customer?
When the customer calls in, we find out what service we might be able to help them with, than, we gather their information and schedule a time for a bid or for a service.
What education and/or training do you have that relates to your work?
IICRC carpet cleaning certification Costa Education Group carpet repair

Tiago Alencar

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