Miracle Movers

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Introduction

As one of Northern Utah's top-rated moving companies, our primary focus is on 5-star quality service. With over 15 years of combined experience, rest assured that we know how to get the job done right. We are a family-owned company that treats yours like our own. You can depend on our moving angels to get you safely to your next location. Miracle Movers also offers storage to complement our moving services. Moving can be stressful, especially when it involves days or months between the day you move out and the day you move in. Whether you are moving to a new home or office and downsizing or being temporarily displaced by construction- we have a secure, cost-effective storage solution for you.

Overview

Hired 7 times

Background checked

20 employees

7 years in business

Business hours

SunClosedMon8:00 am - 8:00 pm

Payment methods

This pro accepts payments via Cash, Credit card, and Venmo.

Social media

Facebook, Instagram

Reviews

Customers rated this pro highly for responsiveness, professionalism, and value.

Great 4.7

46 reviews

5

91%

4

0%

3

0%

2

0%

1

9%

Past Customer

Apr 26, 2021

·

From Google

I used Miracle Movers when I first left the state some years ago, and was impressed beyond belief with Landons professionalism. Now that Ive moved back I of course chose them again. Im floored by how much better even theyve gotten since then. I thought they were already amazing. But its like Tony Stark secured his Avengers. So yea, you already had best, but now you have better (how?!)! Landon certainly knows how to mature a company, like fermenting a grape from the vine to a fine reserve wine, bottom line. His team of professionals, including but not limited to, Bryce, Brian and Thomas, were most exceptional, professional, resourceful and trustworthy. We had questions, they had answers. They were punctual (earlier than us even), swift, and tactful with the handling of our items, especially with the most fragile. More than that, they were cordial, amiable, and just generally fun dudes. It was a pleasure doing business with Miracle Movers. I trust no one else at this point and will decidedly use them again when necessary.

Miracle Movers's reply

Sean this has to be one of the best reviews we’ve ever received. I can tell you put some careful thought into it. It’s touching and motivating to hear about the growth you’ve noticed from when we moved you during the infancy of my company compared to years later down the road to present day. I Thank you from the bottom of my heart. Landon (Chief Executive Officer)

Past Customer

Aug 6, 2021

·

From Google

I love working with Landon and his team!

Miracle Movers's reply

Thank you for your business! We're glad we exceeded your expectations.

Past Customer

Aug 7, 2021

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From Google

A brother in law of mine who happens to be elderly and handicapped asked me to help him move from Lehi to Saint George. I set up miricle movers to come in and make the move for us. Worst mistake I ever made. Let me start by saying everything in this house was show room quality like Thomasville and eathon Allen. No kids and not a scratch or nick on anything. After the movers Unloaded at the new house. What a disaster. 16 pieces of furniture and art work was damaged. Some beyond repair. After three months of being lied to by Landon at miricle movers. First it was we will get what can be repaired fixed and go from there. Then it was we will turn it over to our insurance. But insurance won't cover the damages. Said claim is not valid. To now they say they will pay me 60 cents per pound for damaged goods. Wow.i will copy and attach actual email from CFO of miricle movers for you to read. This way should you choose to use Miricle movers you can see exactly how they will treat you and what they think your life long accumulations are worth. Bottom line I would never never use miricle movers and I would never recommend them to anyone. And I see by the other comments I am not the only one to have gone through this. Please read to the end.Hi Dwayne,My name is Amanda and I'm the CFO at Miracle Movers. I apologize for the inconvenience of this situation but do want to thank Don for his business. We have never had a claim like this for damaged items in the history of our business. I've reviewed all the documents sent along with the pictures of the damages. I'd like to correct a statement in your letter, we have always had insurance for our business and have never had a lapse in coverage. The damages were denied under our liability policy as the policy covers property damage (I.e. to the home itself). This whole situation should have gone to our valuation policy from the beginning, this is described in the subsequent paragraph. The receipts provided in your email show that all furniture items were purchased by Don in 2005 and 2006, 15 years ago. The average useful life of furniture when calculating depreciation is 7-15 years which means that based on depreciation the value of these furniture items has significantly diminished over time. All damages to items are nicks and scratches and do not warrant a full item replacement. We will be following our valuation policy which is described below when determining the damage payout for this claim.Attached to the final invoice that was emailed to you on 5/7/2021, there is our valuation policy which is formally called "Released Value" and this is a federal law of our liability limits as a moving company, we are not an insurance company. We may also suggest that homeowner's policies may cover some of this as well if you'd like to look into that with Don on your own accord. As our valuation policy states, our maximum liability is $0.60 per pound per article. Our policy also states that there is a $250 deductible which we are waiving for you. We will only be providing compensation based on this policy for the original items mentioned back in May (headboard, 2 statues, radio, sled table, 2 dressers, 2 lamps, and 2 dining room chairs) which were those that you provided pictures of in May in our texts. We will be compensating the items at $0.60 per pound per damaged article. This is the maximum liability rate required (usually meant for a total loss of an item) but we are giving Don the max valuation even though the damages are cosmetic only.After doing our internal research and putting the original damaged inventory list in our CRM software, which calculates weight, it has been determined the weight of the covered items is 810 pounds. As a result, we will reimburse $0.60 per pound of that amount, coming to $486. This is the maximum payout that Miracle Movers will be providing. A check will be mailed to Don at his St George home within 7-14 business days. If his address has changed, please reply with his new, correct mailing address otherwise we will be defaulting to the address we moved him

Miracle Movers's reply

Past Customer

Oct 11, 2021

·

From Google

Our company has used Miracle Movers twice. On both occasions we were very ecstatic with the excellent service we received. Our job entailed moving my parents household possessions to a warehouse & shipping containers. We had a LOT of heavy equipment which my Dad collected over the years. Their crew were very careful and methodical with his possessions, and to his house. They had plenty of movers blankets, dollies, and straps to tie the equipment down to their truck.They relocated the property to three different locations for us. They were on time, careful with his property, and very accommodating to our needs !! Landon the owner, is a great manager and his follow through is impeccable. On one of the moves we had to have it on a specific date and Landon made those arrangements happen, specifically for us. They are VERY honest and diligent. I will use them AGAIN and AGAIN. Randy, Interwest Electronics Corp, SLC, UT

Miracle Movers's reply

Thank you for sharing your feedback Randy. You have been a pleasure to work for!

Past Customer

Oct 22, 2021

·

From Google

Great service!

Miracle Movers's reply

Thank you for sharing your experience. We’ll always be here for your moving needs.

Credentials

Background Check

Amanda Bock

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
-We charge by the hour based on the number of crew members and trucks required -Travel is calculated from/to our office and between locations -Most office moves will require an on-site estimate
What is your typical process for working with a new customer?
Our process is simple - call us, message us and we just require some basic info to get you in our system to book your needed service!
What education and/or training do you have that relates to your work?
-We have over 15+ years of combined experience in the industry -We are fully insured and have an active D.O.T registration

Miracle Movers

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