FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of the system and the scope of work. We occasionally offer discounts for new customers or bundled services. We ensure there are no hidden fees and always provide a clear estimate upfront.
- What is your typical process for working with a new customer?
First, we assess the customer’s needs during a consultation or inspection. We then provide a clear, detailed quote and explain the process. Once approved, our team performs the cleaning efficiently while respecting the customer’s space.
- What education and/or training do you have that relates to your work?
Our team is trained and certified in HVAC cleaning and maintenance, with expertise in using industry-grade equipment. We stay updated with the latest air quality standards and safety protocols to ensure the best service.