FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The prices are based on quotes and also seeing what type of work you need in person.
- What is your typical process for working with a new customer?
I start by visiting the property and talking with the customer about their vision, priorities, and any problem areas they want addressed. This helps me understand their style, budget, and long‑term goals for the space. I take measurements, evaluate soil conditions, sun exposure, drainage, and existing plants or structures. This gives me a realistic picture of what will thrive and what solutions make the most sense. Based on the customer’s goals and the site conditions, I put together a clear plan. This may include plant selections, layout ideas, hardscaping options, and a detailed estimate. I walk the customer through everything, so they know exactly what to expect. If the customer wants adjustments—different plants, a modified layout, or changes to the scope—I refine the plan until it fits their vision perfectly. Once approved, I schedule the work and get started. I keep communication open throughout the project, updating the customer on progress and making sure everything is installed correctly and to their satisfaction. When the job is complete, I walk the customer through the finished landscape, explain plant care, and make sure they’re happy with every detail. I offer maintenance options and remain available for questions, seasonal updates, or future improvements. Building long‑term relationships is important to me.
- What education and/or training do you have that relates to your work?
I’ve spent the last 11 years working full‑time for a professional landscaping company, where I learned the trade hands‑on. During that time, I gained experience in all major areas of landscaping, including lawn care, planting, hardscaping, equipment operation, and property maintenance. Most of my training came directly from working on real projects, learning best practices from experienced crews, and handling day‑to‑day challenges on job sites. That on‑the‑job training taught me practical skills, problem‑solving, and the level of quality customers expect. Everything I know comes from years of doing the work, not just studying it.