I placed a request for help with my laptop through Thumbtack during the fall of 2014. My system crashed many times over the course of a few days and finally would not fully boot. Mr. Paarlberg quickly replied to my request offering a quote and information about possible solutions to my problem. His quote was far more affordable than the others who responded. Additionally, he mentioned that he would be willing to try multiple options to avoid reinstalling my OS or having to replace the HD.
Mr. Paarlberg made arrangements to obtain my laptop immediately and even offered to pick it up from my residence. He quickly backed up my data, diagnosed the problem, and offered me a couple options. Unfortunately, it turned out that my HD was badly damaged and needed to be replaced (the machine is rather old). The chosen option was completed in less than a day and my machine was promptly returned. Mr. Paarlberg suggested an alternative OS to what I was previously using and went well above any possible expectations in meeting with me to explain his work and the new system. Additionally, he included a number of great (FREE) resources to learn more about the new Linux system. I am thoroughly pleased with Mr. Paarlberg's work, suggestions, and turnaround times. Additionally, the entire repair/system replacement was far less costly than I could have ever imagined.
In general, I had a great experience having my system restored by Mr. Paarlberg. I wholeheartedly recommend his services.