FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We honor our quotes. No hidden fees, no extra charges. We aim to get 100% of the details for your assignment in advance to offer our customers the right price from the initial inquiry.
- What is your typical process for working with a new customer?
We start with transparent communication. By asking a carefully planned list of questions, we help each customer understand the cost, time, labor and materials that go into their service. Once we arrive on site, we go over the details again to be sure everyone understands the service in its entirety.
- What education and/or training do you have that relates to your work?
We offer in-house and in-field training to all of our staff. We dedicate our time and resources to ensure that our team members can exceed our customers expectations.