FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer Former & Active Duty Military a Roof for Troops Rebate & matching discount. Pricing reflects the materials, labor, overhead, & profit required for sustainability of our company and its employees.
- What is your typical process for working with a new customer?
Discovery - Inspecting the roof both inside & outside of the home. Measurements - factoring it all pitches & measurements. Proposal - We construct the proposal and then discuss it with you. Follow Through - We consult with each customer to ensure the highest level of customer satisfaction and quality of service.
- What education and/or training do you have that relates to your work?
Each of our management team & consultants along with field supervisor are College Educated Graduates or have attended post High School College classes. Our whole team from Management to Crew is factory trained to install the Roof Systems at the highest level and to provide the maximum level Warranty. Each year we attend mandatory class room training followed by field training. Ongoing training and certification by our manufactures. We are a GAF Excellence Award Winning Contractor.