FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a 100% Money Back Guarantee 20% Military Discount (ID Required)
- What is your typical process for working with a new customer?
1) Once you Click or Call Twisted Pair Technologies. 2) One of our technicians will be assigned to contact you to perform your On-site or Remote Assessment. 3) We will discuss your issue in detail including the root cause and suggest a timely Resolution. 4)At that time, the customer will be asked if they want to move forward with the repair or replacement. 5) Payment will be rendered upon completion
- What education and/or training do you have that relates to your work?
All of our technicians are Licensed, Insured and Certified: BSIS Network Security Microsoft Certified Professional CompTIA A+ Certified CompTIA Network+ Certified CompTIA Security+ Certified