FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the space, condition, and type of service requested. We focus on providing fair, transparent pricing with no hidden fees. We offer: - Discounts for recurring services (weekly, bi-weekly, monthly) - Custom pricing for commercial and larger jobs - Bundled pricing when combining services like deep cleaning/move-in move out and carpet cleaning For more accurate pricing, we typically recommend a quick walkthrough or photos so we can give you a clear quote.
- What is your typical process for working with a new customer?
We keep our process simple and efficient: - Initial contact – We learn about your space, needs, and expectations - Quote / walkthrough – We provide a clear estimate - Scheduling – We find a time that works best for you - Service day – Our team arrives on time and completes the job with attention to detail - Follow-up – We make sure everything meets your expectations and adjust if needed Our goal is to build long-term relationships by being consistent, reliable, and easy to work with.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, proper chemical usage, and equipment handling for both residential and commercial spaces. We have hands-on experience with: - Deep cleaning and maintenance cleaning - Carpet cleaning (including stain and odor removal) - Post-construction cleanup - Safe use of eco-friendly products We focus heavily on quality control, consistency, and attention to detail, making sure every job is done right the first time.