They were at my house the next morning after I requested an estimate. I had reached out to a few companies for an estimate for gutter cleaning, but they were one of the only ones who actually came to my house for an accurate estimate (others use Google maps?). They were able to complete the work within a couple of weeks, understanding that we are entering a busy season for them, and completed the work when they said they would and within the estimate. Aside from that, the big draw was the cost, it was about 1/2 of what a few other companies quoted and with their technique, there's no mess leftover. Will definitely use them again.