FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of the space, type of cleaning (standard, deep, or move-in/move-out), and specific requests. We don’t believe in hidden fees—everything is communicated upfront. We also offer discounts for recurring services (weekly, bi-weekly, or monthly) and seasonal promotions for new clients.
- What is your typical process for working with a new customer?
We start with a quick consultation—either by phone or message—to understand your needs, priorities, and any special requests. From there, we provide a customized quote and flexible scheduling options. On cleaning day, our team arrives on time, prepared with supplies, and follows a checklist tailored to your space. After the job, we check in to ensure you’re 100% satisfied and adjust future cleanings to fit your preferences.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, safe product usage, and time-efficient systems that ensure a spotless finish. We’ve also developed skills through hands-on experience in residential and light commercial spaces, learning how to handle everything from delicate surfaces to tough deep cleans.