FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most jobs are 50% estimate in advance and final due on delivery. Live streaming requires 50% deposit and remainder by day of broadcast.
- What is your typical process for working with a new customer?
The first step is to define the project in greater detail and solidify a budget. Next, it's time to set a schedule. What is being filmed or photographed and how long will it take. On larger productions this can be a significant process in itself, but a thorough job here makes for a more successful final product. Now it's time to film or photograph the subject. After that we head into the edit cycle, which can take one or several days depending on the scope of the project. We provide online proofing for clients to leave feedback on the cut, which we incorporate into a final deliverable which is usually delivered digitally these days.
- What types of customers have you worked with?
We regularly work with Fortune 500 companies, small start-ups, regional chains and sole proprietors.