FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Oksana’s Perfect Cleaning LLC, our pricing is based on the size of your home, its condition, the type of cleaning requested, and the amount of work involved. We charge by the scope of work, not by the hour. Deep cleaning, move-out cleaning, and additional services require more time and detailed attention, so pricing may vary. We also offer personalized pricing for recurring weekly, biweekly, and monthly cleaning services. Our goal is to provide fair, transparent pricing with no surprises. We always discuss the cleaning details and estimated cost before starting the job.
- What is your typical process for working with a new customer?
We begin by discussing the customer’s cleaning needs, home size, number of bedrooms and bathrooms, property condition, and any special requests. Based on this information, I provide a personalized estimate and explain what is included in the service. Once we agree on the details, we schedule a convenient cleaning appointment. During the cleaning, we pay close attention to every detail and treat the home with care and respect. My priority is to provide a smooth, professional experience and leave every customer completely satisfied.
- What education and/or training do you have that relates to your work?
My professional knowledge comes from hands-on experience in residential cleaning, including standard cleaning, deep cleaning, move-in/move-out cleaning, and Airbnb turnovers. I understand the importance of selecting appropriate cleaning products, caring for different surfaces, maintaining hygiene, and following safe cleaning practices. I continuously improve my techniques and focus on delivering detailed, high-quality results for every customer.