I'm not one to write reviews unless the service is something so stellar that it warrants taking the time to write one that might be useful to others. This is definitely one of those cases and I want to applaud the work done by R&L Windows.
There was a terrible windstorm that hit the Puget Sound about a week ago that caused much of the north Seattle area to lose power. There were also downed trees and one of those trees just happened to be in the green belt behind my rental home. It came down the side of the house and completely destroyed the window on the main floor. It was a Sunday when I found out about the damage and I was completely devastated knowing that I had tenants moving into the home in 2 weeks. It was also on the main floor which caused me to have a lot of anxiety about the security of the home.
I was on Angie's List for about an hour contacting contractors for expedited window replacement and most places would tell me that the window would not arrive for another 4-6 weeks, a timeline that I found unacceptable given my particular circumstances. After nearly giving up for the night, I received an e-mail from Tasha asking about the dimensions of the window (reminder, it's Sunday). I sent over pictures and she quickly (within an hour) responded with what needed to be replaced and an estimate of the work. She was very cognizant of the time frame I was trying to meet as well as the security issue and was also willing to board of the window if we had to wait for the window to arrive. She went out to the property next day, measured the window, confirmed it was a stock size that could be installed the next day (not 2 weeks, not 4 weeks etc from other quotes I received).
Tasha and her team did an excellent job with installation, got the color right without me confirming and did it so quickly! From first contact to installation and final billing, I would absolutely highly recommend R&L Windows!