FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
AirCareUSA stands apart by offering an honest and transparent approach to our services. Unlike other companies that employ deceptive tactics, we prioritize integrity and fairness. We never engage in the "Bait & Switch" strategy, where low initial prices are used to lure homeowners in, only to be bombarded with upsells and hidden charges. At AirCareUSA, we firmly believe in straightforward pricing with no hidden fees, providing our customers with a trustworthy and reliable experience.
- What is your typical process for working with a new customer?
At AirCareUSA, we pride ourselves on a customer-centric approach that ensures a seamless and exceptional experience from start to finish. Here's how we deliver our services: 1. We begin by asking pertinent questions to fully understand your needs, allowing us to provide an accurate and up-front price with no hidden fees. 2. Once the price is agreed upon, we promptly schedule an appointment that works best for you. 3. As a courtesy, we provide a reminder call the day prior to your scheduled appointment, ensuring you are well-prepared and informed. 4. Our commitment to punctuality means that our professional team arrives promptly within the designated time frame, respecting your schedule. 5. With meticulous attention to detail, we deliver a thorough and high-quality service or cleaning that exceeds your expectations, leaving your home in pristine condition. 6. Going the extra mile, we provide valuable tips and advice on maintenance, empowering you to keep your home in optimal condition. 7. After the job is completed to your satisfaction, we collect payment, ensuring a seamless and hassle-free process. 8. In a few years, we proactively remind you that it's time for maintenance again, allowing you to stay ahead and maintain a healthy and clean living environment. 9. We value long-term relationships with our customers, and we're committed to providing the same exceptional service every time. We look forward to serving you again and exceeding your expectations. At AirCareUSA, we're dedicated to delivering a seamless, transparent, and reliable service that leaves you delighted with the results.
- What education and/or training do you have that relates to your work?
Having received training over 20 years ago, we have continuously evolved and adapted our practices to leverage the latest advancements in technology and techniques. Our commitment to staying at the forefront of industry developments has allowed us to refine and enhance our training and cleaning methods over the years.