FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer hourly rates for local moving and per pound for long distance. ON SITE estimates are free.
- What is your typical process for working with a new customer?
Thorough intake followed by an estimate sent via email to be accepted by you the customer, before a job is considered booked. Then a confirmation email sent back upon booking & accepting your estimate. We also do a confirmation call the day before your move.
- What education and/or training do you have that relates to your work?
20+ years in the moving industry coupled with 20+ years office experience allows us to know how to meet your needs.