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Hired 8 times
11 years in business
(Pacific Time Zone)
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8:00 a.m. to 7:00 p.m.
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Tile Installation and Replacement
Great experience! Easy to work with, efficient, and very professional. Did a great job installing our tile just as we wanted it! Would definitely hire again!Sep 30, 2018Verified
We had Chad remove the plain tile backsplash is our kitchen and replace it with very detailed travertine with inlaid glass pieces. He was extremely professional and the job turned out exactly as we had envisioned. Best of all he was meticulous in his clean up and protection of our other surfaces. When he left it was like he was never there. I highly recommend Chad and his team. His work is outstanding.May 21, 2011
Hello I have had Chad and Alex of Signature Tile do two bathroom in the house. In the master bath they installed a heated floor and marble on the floor and the shower. They did such a great job that when it came time to redo another bath in the house I called Chad again. In the second bath we mixed 12 X12 marble tile and 15X15 travertine tile into a pattern that turned out extremely well everybody that sees the floor comments on how unique and nice it looks. I would strongly recommend Signature Tile and I will have them back when we do the next project that requires tile work. KevinMay 13, 2011
Chad tiled our kitchen and two bathroom counters with granite. He explained things well and was affordable. We were so happy with his work that we had him come back to lay slate tiles on the floors as well. He suggested adding tile to the window sills and in place of molding in some areas of the home. I was hesitant, but it turned out fabulous. When we decided to sell, potential buyers who looked at the home loved the tile work. I believe it helped us sell quickly in this terrible market. I appreciate the quality craftsmanship and will happily hire him in the future. Kudos to Chad with Signature Tile!Feb 15, 2011
Chad's focus on customer satisfaction is beyond expectation. His approach on the 'right thing to do' and follow-up is the best we've seen. Chad installed a gorgeous master bathroom, home bar, and other glass tile accents for us to perfection. He worked with all natural stone, glass time, & granite. He used epoxy grout and sand grout. He is a great leader, communicates well, trains his crews on the latest techniques/materials, provides quality assurance/control, and is not afraid of epoxy grout like many other tile installer's. Our installation has been in place for approximately 1.5 years and we still love it.Aug 14, 2010
- What should the customer know about your pricing (e.g., discounts, fees)?While some installers give a flat hourly rate, I feel that is little incentive for them to get the job done in a timely manner. Our estimates are detailed enough so you know exactly where your money is going. If a tight budget needs to be met, adjustments can be made without any suprises at the end of the project. Too often I hear about companies that offer a low estimate to get the job, and end up charging much more on the final invoice. Any changes to the estimate are approved before work is started.
- What education and/or training do you have that relates to your work?I am a daily visitor to the John Bridge forums where professional tile installers hang out and help DIY (do it yourselfers) with questions on their projects, as well as hang out, brag, and educate each other on everything you can think of related to tile. New products, reviews of new and old, sharing techniques, showing off pictures of jobs we are currently working on, or just sharing pictures of the catch from the latest fishing trip. It's known as the friendliest DIY forum on the internet. I've been going there and learning from other professionals for a long time. if a customer has a tough question, or he doubts my answer, it's good to be able to send him somewhere where he can openly ask other professionals. I'm also certified by Laticrete with all of their products, a certified installer of Wedi products, certified with all of Masterheat's in-floor heating products and I attend several home shows during the year representing them and talking to homeowners about their products.
- How did you get started doing this type of work?I actually kind of stumbled into it. Looking for work, my sister worked at a tile supply company, and heard that someone needed some help. I started out on the ground level, literally, my first day was spent on my hands and knees, grouting a floor for 8 hours. 13 years later I'm the owner of my own company and still loving what I do.