FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size, condition, and specific needs of each space to ensure fairness and accuracy. We offer free on-site estimates to give you a customized quote with no hidden fees. Quality service and customer satisfaction are always our top priorities.
- What is your typical process for working with a new customer?
We start by understanding the customer's needs through a quick phone call or message. Next, we schedule a free on-site estimate to assess the space and provide an accurate, customized quote. Once the quote is approved, we confirm the appointment and send reminders before the scheduled date. On cleaning day, our team arrives on time, fully equipped, and ready to deliver a thorough and professional service. We always follow up after the job to ensure satisfaction.
- What education and/or training do you have that relates to your work?
Our team has undergone hands-on training in professional cleaning techniques, safety procedures, and proper use of cleaning products and equipment. We continuously stay updated on industry best practices to ensure high-quality service and customer satisfaction. While formal education isn't required in this field, our experience and dedication to excellence set us apart.