Chris was fantastic! I had several questions before starting the project and he was very responsive in the days leading up to the work. On the day he came (on time!) he installed a ceiling fan for us , a dimmer switch in another room and replaced 4 lighting fixtures around the house... all in a surprisingly short amount of time. He was knowledgeable, efficient, affordable, prompt and friendly -- everything one could hope for in a handyman. He even let me watch him work (I'm interested in learning how to do some of this myself) and was very gracious about me asking him lots of questions. I wouldn't hesitate to hire him again for electrical work and would definitely consider him for other projects (he said he used to be a painter, for example, and later worked on homes that needed absolutely everything replaced, so he seems to have lots of experience fixing/installing/replacing). I read all his negative reviews, but thought he had reasonable responses and I'm so glad we hired him for this job. We will certainly use him again in the future!