Excellence, in all phases and aspects of the project, is the approach and standard that the A-Team exhibited from the outset, and consistently maintained, from evaluation through project completion, and follow up.
Evaluation, Project Planning and Ongoing Communication
We called A team (after unsuccessful attempts with two other companies) to address a roof leak on the attached porch, due to lack of flashing, when the porch was added on to the house. (One company told us this could not be fixed without replacing the entire siding with vinyl). A Team very promptly scheduled Chad to evaluate the issue. He was prompt, thorough, communicative, practical and very competent in analyzing that issue. He also noted some other areas of the roof needing work. But, he also suggested that before deciding on any of the work, we contact our insurance adjuster to assess some apparent hail damage (from last years' storm). We did. That resulted (the same day) in approval of an entire replacement of the roof, gutters and downspouts.
Chad returned, at our request, to be present for the insurance adjuster's inspection, and met with us and the adjuster to discuss options and plans for the project. He was very helpful and constructive in that discussion too. The detailed work plan was approved and the insurance deposit check was issued at the end of that meeting. Soon after, Chad met with us to help pick out the new shingle and gutter/downspout colors, and start the scheduling.
Scheduling and Project Completion
The A Team office staff (and Chad) were in frequent touch with us as to the start date (which ended up being moved up, not delayed). As promised, the entire roof was completed in a single day, despite the extra time needed to deal with not only the siding/flashing issue on the porch roof, but also further complications that came up relating to the porch roof decking and underside decorative celling. Aaron (who personally supervised the overall job and did the detailed custom work on the porch) met with us to discuss options and costs to address that issue. He came up with a lasting and economical approach that maintained the decorative porch ceiling.
The A team roofers worked efficiently, and neatly, avoiding damage to shrubs and plants, minimizing clutter and doing a great job on clean up. The gutters and downspouts were similarly completed the next day.
Finally, the A Team is assisting in a detailed explanation and documentation (requested by our insurance adjuster) of the above described added work and materials, that may bring a substantial portion of these additional costs within insurance coverage. Even it does not, it is clear to us that Aaron came up with a cost effective correction of a problem that could be discovered only in the process of the re-roofing.
A team Construction is animated by its commitment to excellence, in every single aspect and dimension its work. Not only would I use them again - I plan to, for a poured/stamped concrete patio project, next year