FlashFire Productions

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  I was raised with the philosophy that one should do a job right or not at all. We strive to deliver AWESOME results at every single event, no exceptions. We feel that clock watching puts a constraint on quality and an unnecessary burden on the customer. Therefore, most of our services are priced at half-day or whole-day intervals, rather than hourly.

• What is your typical process for working with a new customer?

  Communication is the key to success. Every new relationship starts with a zero-cost zero-obligation meeting. After introducing ourselves, we like to learn about you, your event, and its unique needs. In some cases, we may ask to perform a walkthrough/tour of the venue or location as well. We will then be able to accurately quote service which is designed to exceed your expectations and considers the details that others may miss. We remain available to answer any questions as the event or shoot nears, and provide regular updates to confirm that we are still on track for success.

• What education and/or training do you have that relates to your work?

  While one can go to a formal school for photography or theatre production, these are fields which it is not uncommon to be self-taught. I have almost two decades of experience, which includes working with (and learning from) excellent and well-known photographers, designers, engineers, and technicians. While I do some continual education in the form of online classes, the majority of the knowledge used in the field has come from the field. Additionally, I am CPR/AED and First Aid certified. Many of my regularly contracted technicians and photographers are as well.