FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes we do. Service that is performed at the site is billed at an hourly rate with a one hour minimum. Service that is done at the shop or taken back to the shop is billed at a flat rate.
- What is your typical process for working with a new customer?
I like to listen the customer and really get a feel for what the problem is. Although computers require trouble shooting, the hardest part is listening. I enjoy listening to the client about the problem they are experiencing and once I have gathered all the details, I can then proceed to helping them.
- What education and/or training do you have that relates to your work?
Certified A+ Associates Degree in Business Administration. Completed Microsoft Certified Training and School