FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing starts at $45 per hour with a minimum of two hours of training per session. Depending on the application, File Management, Basic PC, Word, Excel, PowerPoint, Outlook, Access and , OneNote are in the $45 per hour range. Programs such as Adobe PDF, Web Design, Dreamweaver, Camtasia, Audacity, and making Word document accessible are in the $45 per hour range. I am a basic MAC users. If you are seeking basic training with Notes and Numbers we can learn together. Do you need help with setting up a Google email account? Working with Google Docs and Sheets? I can help you learn Google an account with ease. Do you need help with "File Management"? Do you have a need to save files on the "Cloud"? Leaning how to save files and how to find files are an essential part of organizing your data. If you answered "YES" to any of the questions above, give me a call and I can be of service. I DO NOT teach Quickbooks, which there seems to be a demand for Quickbooks trainers.
- What is your typical process for working with a new customer?
A brief phone call to identify the clients needs. Discuss applications and operating systems that the clients is requesting training on. Determine the level of material to present. Determine the number of sessions needed and a meeting location that works for both of us.
- What education and/or training do you have that relates to your work?
18 years of training experience with classroom setting, private training and virtual training. MOS, MOSE and MCT certificated. (See images of certificates above.)