FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Some people shy away from using a travel agent because they think they'll be charged extra for the agent's services. Some agents charge additional fees (for example, a $25 fee for their time and research), but most make their commission through the travel suppliers. "You're going to get more value from your money booking with a travel agent," Peters says. Nina Meyer, president of the American Society of Travel Agents, says you can also save big on airfare with the right agent: "I have seen in the past people save anywhere from $500 to upwards of $1,000 on a ticket."
- What is your typical process for working with a new customer?
Booking a trip often proves to be an extremely stressful, grueling undertaking. You can spend hours online searching for deals on flights and hotels, bouncing from one website to another in pursuit of the perfect price. Flawless travel plans lie in the details, and travel agents are experts when it comes to handling those details. "It could be a pretty picture, but what if there's construction going on? What if it's in a bad neighborhood?" says Meyer. "Agents have that kind of background knowledge."
- What education and/or training do you have that relates to your work?
Experience Matters Trying to book the absolute lowest price trip can have serious consequences when you’re planning your vacation! When you look back over your honeymoon, do you think you would rather have the $200 you saved if the results are so bad that it causes you to have a terrible time? Or would you rather celebrate the fantastic memories you create by avoiding the pitfalls with wise counsel from an experienced travel professional? The lowest price is not always in your best interest! Let us help you benefit from our experience and expertise when it comes to your travel experience!