Outfitter Roofing & Construction, LLC

5.0
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(9)
5.0
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9 reviews
5
100%
4
0%
3
0%
2
0%
1
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  • Elton B.

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    I had substantial damage to my house from the storms last spring. Outfitter did an excellent job of making the repairs in a timely, workmanlike fashion. I highly recommend them!

    May 8, 2017
  • Chrissy N.

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    I couldn't be more pleased with the work and service provided. Niko was very professional and explained the whole claim process to me. He even dealt with the insurance company on my behalf. Once we got the approval, my shingles were ordered and my roof installed all within a few days. I would highly recommend Outfitter Roofing to anyone.

    Aug 3, 2016Verified

About this pro

We are a locally owned, Fort Smith company that is a commercially licensed and bonded professional contractor company in both Arkansas & Oklahoma with extensive experience in providing excellent workmanship and customer service to our clients in both residential and commercial projects of all sizes. We specialized in roofing applications and have worked with insurance adjusters for years in settling claims for our clients with immaculate success, making sure that our clients are always satisfied with our customer service, workmanship and settlement from start to finish. We take great pride in providing a no hassle, stress free experience from start to finish! Please be sure to check out our google business reviews for more input on what our customers have to say about Outfitter Roofing & Construction, LLC! Construction projects and especially dealing with an insurance adjuster can be an incredibly painstaking process, as 90% of the time the adjusters make mistakes that leave the client stressed and uncertain how to cover all of the costs of the projects required. Most people don't have the adjuster knowledge (all of our sales professionals have passed adjuster school and are experts in insurance policy and claims procedures) nor the construction experience to deal with all of the steps required in settling an insurance claim. This almost always leaves the homeowner underpaid on the claim and uncertain on who to trust to handle the repairs. We carry the burden, and always ensure our clients are taken care of. Thus, why we have the most and best reviews on Google in the area. Customers are brutally honest about their experiences, which we love in that it sets us apart from our competition. The best part about what we do, is seeing the pure appreciation and satisfaction they have when we take all of the stress out of the claims process and the satisfaction they have once the project is completed. It's extremely rewarding knowing that we helped them through what is almost always a difficult time in their lives.

Years in business

6

Times hired on Thumbtack

4

Number of employees

5

Background check

Completed
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Photos and Videos

9 photos and 2 videos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      Standard repairs are $75/hr plus materials. Roofing replacements are on an as per job basis, as no two jobs are the same.
    • What is your typical process for working with a new customer?
      We will come to the project site and gather all of the information necessary to give you a competitive estimate for your needs. If working with an insurance company is required, you have the best and most experienced professionals to negotiate with the claims adjuster on your behalf. Once we have come to agreement, we will set a date for works to commence (usually within the first few days), and compete the project as agreed. Upon completion, the client will pay the remaining balances due on the final invoice, and we respectfully thank them for the opportunity to prove ourselves once again as the best around.
    • What education and/or training do you have that relates to your work?
      We are staffed with professionals that have vast years in construction experience including, both commercial and residential roofing systems, seamless gutters, siding and drywall repair. We are second-to-none when dealing with insurance companies as we have staff members that have been passed the property claims all lines adjusters course and utilize the same software most insurance companies use in adjusting claims. In short, we speak their language and know how to get them to pay what is owed. We are one of the ONLY companies to carry commercial licenses in both Arkansas & Oklahoma. This means we had to pass all indepth state business law and Contractor Competency exams, as well as provide annual cpa audits to the state to fully disclose our financial stability.
    Coverage Area for Outfitter Roofing & Construction, LLC is about 40+ miles of Fort Smith, AR.