New Leaf Concierge

Garland, TX

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About this pro

How does your service stand out?

New leaf is a certified move manager. Our move management and organization services help you to take back control of your environment and conquer clutter from the garage to the attic. We help you make decisions about your "stuff" – what should stay, what should be re-purposed, what should go – to family, for sale, to charity, or to the trash. With New Leaf you’ll reclaim space, find your valuable stuff in its designated spot, and save money as you re-discover what you knew you had, but couldn’t lay your hands on. And if you have too much "stuff" and need to downsize, we can help you with that through an online auction.

What do you enjoy about the work you do?

We’re a different type of move management service. We are empathetic and caring and very attentive to details. We understand that moving is a very big transition in someone's life. We strive to make it as stress-free and smooth a process as possible. Our team is highly educated, thoughtful and resourceful, so you can turn to us to handle your most important tasks! We are polite and well spoken and will always represent you well.
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Location

Garland, TX 75044

Background check

Complete

Years in business

4

Number of employees

4

Times hired on Thumbtack

8

Reviews

4 Reviews
  • Althea W. Apr 15, 2017
    Data Entry
    Verified Review
    Sarah Saunders
    We're a long way from finished, but Sarah has my complete confidence and I enjoy working with her. She's willing to help me struggle with decision-making and she takes the initiative to apply best practices for me.
  • Melissa T. Nov 18, 2016
    Home Organizing
    Verified Review
    Organizing with heart
    Sarah helped me with cleaning out a storage space filled with my mom's apartment furniture, clothes and boxes. The project was done in an efficient and seamless manner. I appreciate her organization skills and support in completing this difficult project.
  • Nikole W. Apr 2, 2016
    Home Organizing
    Verified Review
    The job was to organize my storage room that my Husband and I destroyed while searching for things when we moved in. We asked her to label and put everything in tubs and stack the tubs against the back wall. Let me tell you, she is amazing at what she does! I mean I wish I could show you a before and after picture. She did exactly what we asked even made us a pile for what we could use in everyday life and donation pile and a sell pile. Everything she did was just so amazing and now we can find things. She did it in a timely manner and was very respectful and careful with our things. HIRE HER. I know we will be asking her back to help with our office.
  • Mary J. M. Oct 9, 2015
    I can't imagine how I could have managed to prepare for my move to a new house with a month-long visit to Russia just two weeks away, but for the organization, energy and sensitive assistance that Sarah Saunders brought to the situation. When Sarah arrived the task seemed unsurmountable, given the time constraints and other demands on my time. She calmly approached the task in an organized fashion, getting my input as we progressed and adding energy and humor to what might have seemed highly stressful and almost unmanageable. Without her help I would have returned from a demanding month away to disorganization at home.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
We have an hourly fee. OR we can price on a per project basis (or a capped, not to exceed $ basis) with further discussion with the client.
What is your typical process for working with a new customer?
1. I have a complimentary initial meeting with each potential new client to understand the scope and timing of the work requested and to get a better idea of the preferences of the client regarding such things as preferred vendors, tastes and styles.
What education and/or training do you have that relates to your work?
We have been doing home and business organization for some 10 years now. We have been certified senior move managers since 2014. We work with the client to make sure systems and methods fit their life and work needs and habits. We work with organization tools (i.e. boxes, filing, digital media tools) on hand, or if necessary, we can purchase those recommended solutions at a pass thru price. For our work with the elderly we are certified as Senior Move Managers and have overseen numerous elder transitions and "aging in place" strategies. We have undergraduate and graduate degrees in business.
How did you get started doing this type of work?
We started this business in 2013. Over time we have developed partnerships with other Dallas providers - elder law attorneys, senior realtors, geriatric care managers and certified senior advisors, to name a few.
What types of customers have you worked with?
We work mostly with elders and their families, but also with attorneys and realtors. We also often work with entrepreneurs with busy families, on a project or recurring basis when they do not want to add headcount to their payroll.
Describe a recent project you are fond of. How long did it take?
We recently assisted a retired elderly executive to organize for a move, hold an estate auction online and stage items destined for her new abode in a storage facility, so that her home could be staged with a minimalist, decluttered appearance. She is now on her way to live in south Texas near her son and grandchildren.
What advice would you give a customer looking to hire a provider in your area of work?
Check their references. Make sure they are insured and bonded and background checked. Also make sure they have trusted partners that will give them preferred attention and treatment.
What questions should customers think through before talking to professionals about their project?
Truly understand the scope and timing of your project. If the job entails assisting a senior/elder, check to see if they are certified as Senior Move Managers. New Leaf is proud to be an SMM!