Freedom Garage Door Services
About this pro
Lingxuan H.Aug 11, 2018Verified
Torre was the first contractor to contact me and was very professional and informative over the phone. He then came out and aided in us selecting the right door and finish to best suit our needs. The door had to be special ordered, but once it was in Torre came right out and got it installed. It completely changed the look of our home. It is the perfect style and color and looks as though the we painted the house trim to match the door even though the house was painted 2 years ago. We will definitely be referring Freedom Garage Door to all are friends and family in need of there services.Aug 4, 2017Verified
Freedom Garage replaced our one-car garage door with a two-car garage door. It was difficult to find someone who could supply the replacement door AND do the work to reframe for the new door without charging an exorbitant fee. Torres gave me a very fair estimate for the labor and materials, always answered my questions in a timely and helpful manner, and did an excellent job replacing the door. He was able to get us on his schedule in less than a week from when I called. I am very impressed with the quality of work and customer service!Dec 7, 2016Verified
This guy was really great to work with and we will be calling him back to install the new opener once we decide on which one. Thanks again, I would have given ten stars if possibleJul 8, 2018Verified
Very happy with the quick service, the door looks very nice and comes with a great warranty!Jun 17, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Freedom offers set pricing for our customers. A service call is $69 and the fee is waived with any set service performed. Look for our specials on our Facebook page and for our coupons!
- What is your typical process for working with a new customer?Freedom schedules an appointment as soon as is convenient for the customer. We always do a full inspection of the door and opener to address safety concerns. When your needs are assessed, we will go over everything with you to discuss your options in repairs or replacements with complete upfront pricing to help you make the decision that's right for you. Your garage doors long term performance and your families safety is are number one concerns .
- What education and/or training do you have that relates to your work?I have over 20 years of experience in the garage door industry working for large companies in the Seattle – Tacoma area. The job to me has always meant more than just the labor but knowing how all components worked together for high performance. Once I was in management, I learned that what is best for the customer frequently isn’t what is best for corporate. That’s why I started Freedom Garage Door Services.