I GO VAN AND STORAGE CO
About this pro
Experience with the packing and unloading crews were Ok at best. While packing they did not listen to home owner on what was to be crated by third party or what was not to be pack. They left items that should have been packed. They packed a used toilet that was to be thrown away. They put a hole in the wall in the master bedroom. During unload one gentleman had a smell of alcohol, although he did somewhat pull his weight while whining the whole time and took care with the belongings. I was close to telling him to leave. There were many broken items to include 4 broken nail polish racks, the leg of an antique china cabinet, they knocked off the brass from the same cabinet that goes around the keyhole, another small bin was broken in multiple pieces. Knowing that the weather is cold outside more care could have been taken to prevent condensation from forming on wood furniture, plastics cold have been wrapped better so they were not brittle, when something was discovered broken I felt that they did not care at all because it is not their issue to worry about. The third party was late so everything that was supposed to be crated was not, it was packed by the loading crew in hopes that it would be fine. At destination third party wanted to be called to let him know when the 1 crate came off the truck when this should have been coordinated by the moving company.Feb 15, 2018
Thumbtack CustomerNov 9, 2017Brian N.'s reply
Thanks for taking the time to review us on Thumbtack!