Your Quality Computer Service
About this pro
It is was fast easy and affordableNov 28, 2016Verified
James replied to my inquiry immediately, offered help right away, and was able to get my dead Mac up and running faster and better than before it crashed. James is knowledgable, friendly, professional, and his prices are more than fair. He offered helpful advice and explained everything that he did, with suggestions on how to keep my older Mac working well. I was very impressed with his easy going manner, his professionalism, and his service. I was very surprised by the low fee, and impressed with his professional payment and receipt process. I recommend him highly, with no reservations. BETTER than the Genius Bar, BETTER than the Geek Squad.Jun 5, 2016VerifiedJames N.'s reply
Glad to be of Service. I look forward to helping you all in the future.
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- What should the customer know about your pricing (e.g., discounts, fees)?All work is Flat Rate and available for viewing at all times on my website. Charges are also clearly itemized on invoices.
- What is your typical process for working with a new customer?All work is by schedule Appointment either at the Customer's Location or my Office. I will generally spend 15 Minutes or more (If on site) speaking with the customer and Diagnosing their Issues with them. After the Free Diagnostic I explain as clearly as possible the issue and the remedy, as well as cost.
- What education and/or training do you have that relates to your work?Over 10 years Experience in Information Technology Field. I have worked as a field and onsite technician for companies such as Hitouch Dell Symantec I hold the following certifications CompTIA A+ CompTIA Network+ Microsoft Certified Technology Specialist Microsoft Certified IT Professional Dell Certified Systems Expert.