Introduction: Computer repair technician with over 10 years’ experience, successful at developing unique troubleshooting techniques, executing high quality repairs, and providing sound installation and system design services to customers. Qualified to repair Windows, Linux, and Mac systems along with Apple and Android mobile products. Knowledgeable professional offering technical and practical guidance on how to prevent future problems and maximize product longevity. I will travel to the the customer, up to 50 miles from Pensacola, or they can bring their device to me. it is up to them.
SKILLS:
Networking: TCP/IP & LAN/WAN Protocols, OSI model
cabling, DNS, DHCP, Remote Access and switch and router installation and configuration.
Operating Systems
install, configuration and trouble shooting.
Windows Server 2012, Windows 95 through Window 10, Linux, Mac OS. OS X, IOS, and Novell Netware 6.
Hardware Repair:
assemble/disassemble PC’s, install, configure, troubleshoot, and repair.
Security:
anti-virus & malware, firewall configuration,system security techniques and methods, disaster recovery
software, install, configure, and troubleshoot.
Software install configure,troubleshoot:
microsoft office and other application software.
Virtualization:
VMware-Virtual Box install, configure troubleshoot and repair.
Mobile Device repairs:
Apple I pad’s & I phones, Android tablets & phones.
EDUCATION:
10/2015 to 09/2016 Virginia College, Pensacola Fl.
Network Tech Comp Tia A+, Net+ & Security+
Certification Training program.
Awards President’s list, Dean's list, and Star Student Award, and graduated with honors.
10/2003 to 04/2005 Kaplan University Davenport, IA.
Associate of Applied Science in Computer Information Systems.
Awards: President’s list, Dean’s list & Epsilon Delta PI National Honor Society in Computer Sciences
I have always enjoyed the challenge of taking things that are broke and fixing them and seeing how they work. I also enjoy helping people and delivering excellent customer service at a vary fair price.