WARSTONE Investigative & Security Services

Philadelphia, PA

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About this pro

How does your service stand out?

We provide the most competent and productive Investigation or Security details in the surrounding area. We are the best Philadelphia Detective Agency and Security Services you can find. We have the tools and the knowledge to make the adequate decision and we will save you money. We Are licensed, Bonded, and Insured, and the agency is from Philadelphia. Don't hire the fake Investigators and security guards, because in the end you will pay for their mistakes. We are the quality you are looking for.

What do you enjoy about the work you do?

We enjoy providing an answer to the customers solutions by learning from our daily activities and the surroundings of the mission. We are the best you can find.

Location

Philadelphia, PA 19111

Background check

Complete

Years in business

2

Number of employees

3

Times hired on Thumbtack

47

Reviews

25 Reviews
  • Thumbtack Customer Aug 11, 2017
    Roger is excellent at his job. Right from the begining, he was responsive, attentive, and understanding. Once he started work, he kept me updated the whole time. I felt integral to the process, which I appreciated, and if you seek it, he's happy to provide insight and advice. More important that anything, he was quick with producing results. I am beyond satified with his services. If you need them, don't be a fool -- hire Roger.
    Roger G. Aug 11, 2017

    Thanks T, greatly appreciate your kind words. VR, Roger

  • Monica M. Jul 13, 2017
    Private Investigation
    Verified Review
    Roger was courteous about meeting time, kept in touch with me regarding our meeting time and was extremely honest about what I was requesting him to review! Thanks Roger!
  • Dave R. Jun 24, 2017
    Security Guard Services
    Verified Review
  • Oba N. Jun 6, 2017
    Private Investigation
    Verified Review
    Roger Is a very dedicated and value oriented professional. He is one of the best out there folks!
  • Erin Q. Apr 19, 2017
    Private Investigation
    Verified Review Updated
    Highly Recommend
    Roger really cares about the cases he takes on and the people he helps. He is dedicated and committed in getting results. I feel confident knowing he's on the job. Very Happy that I hired him. I highly recommend Warstone!
  • Verified Review Original
    I gave Warstone $900 without any results. I did not feel like a priority with them. This was a stalking case and for me it was a priority. We scheduled an appt. for a specific purpose and then he came without the person who had the expertise in that area. We scheduled a day for him to come and then I didn't here from him on that day. When I called he said he was working another case. I was very specific about what I wanted in the initial interview and none of what we discussed was done. I wanted the house and car swept for wireless bugs. I wanted my neighbors interviewed. All I really received was two surveillance appts. I really feel it was $900 thrown away. From the reviews I read, I expected more. I now feel that I have to start over with another company. Not very professional.
    Roger G. Apr 19, 2017

    I put my heart into this investigation, I honestly expected a sincere and heart warming review after all the hard work. i understand that you been dealing with this situation for over 4 years, but we were not able to find any evidence of stalking. the attention i gave you will not compare to the attention you will get anywhere else. i sure hope you find someone that can assist you. thanks Roger

  • Gokul T. Feb 14, 2017
    Private Investigation
    Verified Review
    Good Professionalism.
    The purpose of the service I requested for got solved before initiating further steps. Though the kind of response and professionalism I received was excellent.
  • Andy S. Feb 10, 2017
    Private Investigation
    Verified Review
    Veteran approved!
    Veteran owned and operated, professional, did everything he said he'd do and communicated every step!
    Roger G. Feb 10, 2017

    thank you Andy, greatly appreciate the review. Roger

  • William R. Feb 6, 2017
    Private Investigation
    Verified Review
    Very fast results, to the point and efficient!
    Rogelio A.Gurrea is incredible! Very fast results, to the point and efficient! Very professional! Rogelio A.Gurresa immediately sat down with me after I called, he listened to the situation, collected the facts, than told us the best way to handle the situation, than started working on the situation within hours! Look no more!
    Roger G. Feb 6, 2017

    Bill, Thank you for your review, I greatly appreciated. please call me if the problem escalates. VR, Roger

  • Susan L. Feb 1, 2017
    Private Investigation
    Verified Review
    Roger is Your Man
    Roger knows how to go about getting detailed information. He is very professional and thorough in his work. His rates are much more affordable than any other investigator I have gone to. I would only hire Roger.
  • Antonio D. Jan 11, 2017
    Private Investigation
    Verified Review
    Absolutely the best investigator out there!
    Roger Guerra met with me and had a very in depth discussion about what I needed and the timeline. He was extremely professional and his military background definitely showed. He was very focused on getting to know me and my situation and was very helpful by offering up solutions that would help me in my endeavor. Once we had all of the information laid out, he came up with a schedule and plan on how we were going to address my concerns, and immediately went to work. His use of up to date technology and communication were excellent. He provided me with information I needed very quickly and has exceeded all of my expectations. I couldn't have asked for a better investigator and will certainly use him again if the need ever arises.
    Roger G. Jan 16, 2017

    Tony, Thanks for the review, and thank you for your service to this country brother. VR, Roger

  • Jan D. Jan 6, 2017
    Private Investigation
    Verified Review
    Excellent Detective with the necessary drive and determination to get the job done well and quickly
    Detective Guerra is the utmost professional as well as being a gentleman who is determined and passionate about finding answers. He took my case and handled everything very quickly and efficiently. He provided detailed information to me to take to the police and he was in contact frequently letting me know what was happening. He was very encouraging, reminding me that I would get through this and come out stronger for all that has happened. I think his military background makes him an excellent choice as he is proficient with locating answers and digging deep to connect the dots of a case. I would recommend him to anyone for their private investigative needs. He truly is the best. Jan D 1/7/17
    Roger G. Jan 8, 2017

    Jan, that was nice of you to say that, and its a pleasure to help and assits issues like the ones you have. im here if you need me for ahything else. thanks Roger

  • Kaysia R. Jan 5, 2017
    Private Investigation
    Verified Review
    Roger was very helpful. He was thorough and knowledgeable. He always answered my calls and messages in a timely manner. I would recommend his services to my friends and family.
    Roger G. Jan 5, 2017

    Thsnks Kasia, i greatly appreciate your kind review. Roger

  • Claudia N. Dec 26, 2016
    Process Serving
    Verified Review
    He is determined and competent. Don't waste money on the fakes.
    First of all as a military veteran, it was a no brainer to try Warstone Investigations. I had so many bad investigators use unethical tactics to milk me and not get the job done. I went on Thumbtack and said "let me try one more time". I was hesitant and first but when Roger assured me he was a fellow soldier, I relaxed. He did the job in 2 days for not even 1/3 of what I paid to all those other scammers. This was a child custody matter and time was of the essence. He was upfront about the fees, not for once did he take advantage of my stressful situation. He told me it would be done, that's exactly what he did. I will refer this company to everyone I know. A good private investigator is rare to find. Thanks for restoring my faith in the industry. Now I'm thinking about getting my license!
    Roger G. Dec 27, 2016

    Claudia, Let me begin by saying, that it was my pleasure to help out a fellow soldier and to know that I was able to assist you with the problems you had. I am very thankful for your kind words, and If you are even in need of a private Investigator you can always count on my company. thanks Roger

  • David Z. Nov 19, 2016
    Private Investigation
    Verified Review
    Rogerio was a professional . He did the job with his client in mind at all times. I would recommend him without hesitation .
    Roger G. Nov 19, 2016

    thank you David, i hope all goes well from here on. Roger

  • Epi D. Nov 7, 2016
    Private Investigation
    Verified Review
    Great job!
    Excellent service. He got the job done. I would recommend him to anybody.
    Roger G. Nov 7, 2016

    Thank you Epi, greatly appreciate the review. Roger

  • Angel P. Nov 7, 2016
    Private Investigation
    Verified Review
    GREAT SERVICE!
    Confirmed exactly what I was told by the individual I needed information on. (And a little more) in a timely fashion at no expense. Thank you so much for your help! I will most definitely use this business again. Angel P. 👍🏽
    Roger G. Nov 7, 2016

    Thank you Angel, really appreciate your kind words. Roger

  • Margaret B. Nov 1, 2016
    Process Serving
    Verified Review
    Professional Service
    Service of Child Support papers. Professional and thorough.
    Roger G. Nov 1, 2016

    Thank you for the review Margaret, let me know what else I can do to assist you. Roger

  • Mike W. Sep 9, 2016
    Private Investigation
    Verified Review
    Highly recommended
    These guys are great. They performed well, and produced detailed , useful reports. I highly recommend them.
    Roger G. Sep 9, 2016

    Thank you Michael, greatly appreciated Roger

  • Helen M. Sep 8, 2016
    Process Serving
    Verified Review
    Roger Guerra
    Great job in communication with me for the services I required. Got the job done quickly. Thanks
    Roger G. Sep 9, 2016

    Thank you Helen, let me know if you need my service again. Roger

  • Michael L. Aug 12, 2016
    Our Law Office has done several jobs with Warstone Investigative & Security Services, and we definitely very happy with his services. He goes above and beyond to exhaust all avenues to get our jobs done, and on time. We are very happy with his work and plan to work with him for a very long time.
    Roger G. Aug 21, 2016

    Thank you Michael, i appreciate your kind words. VR Roger

  • Wayne O. Aug 3, 2016
    Private Investigation
    Verified Review
    I had a fiancé who was suspected of infidelity roger was responsive reasonable and the best to work with.
    Roger G. Aug 4, 2016

    Thank you Wayne, I sure hope everything goes well with you. Roger

  • Laura M. Jul 30, 2016
    Private Investigation
    Verified Review
    I hired Rogelio to locate stolen property. He succeeded in doing so.
    Roger G. Jul 31, 2016

    Thank You Laura and Miguel. When ever you guys are in Philly please come visit my bakery, breakfast is on me. Roger

  • Karen C. Jul 27, 2016
    W.I.S.S was very helpful on my accident case. The amount of effort he put to assist me went far beyong my expectations. Mr Rogelio Works hard, he is dedicated and will make sure you are satisfied with his services. I highly recommend him to anyone no job is too small or too big he will make sure it gets done and in a timely manner. I will continue to count on his services for future references. Thanks for all you done to assist me and continue to do.
    Roger G. Jul 31, 2016

    Thank you Karen, but your case is not over until your court date is done and I'm not going anywhere. I will be here to help you out. Roger

  • Maria Isabel N N. Jun 15, 2016
    I love the fact that all your employees are Military Veterans.
    Roger G. Jun 16, 2016

    Thank you Isabel, that is one of the main reasons we did so well in your Surveillance case. We are here if you need us again.

  • Nilda J. Jun 10, 2016
    Warstone Investigative and Security Services it's absolutely the most outstanding and efficient on its field. I was more than please for all the great work the entire Warstone team did for me. It was beyond great and the price for the service I received was unbelievably affordable. THANK YOU SO MUCH!!!
    Roger G. Jun 13, 2016

    Thank you Nilda, it was a pleasure to help you and your family out in your situation.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
$85 an Hour for any type of investigations and bodyguard or security guard, plus .50 cents per mile. For Process Service, I chage $75 dollars per person. I have different prices and I can always work with you, but you better believe you are dealing with the right company. As you can see I'm not afraid of my competition looking at my pricing options, and they will ask less than I'm asking, but once again its the quality of work that we provide that you need.
What is your typical process for working with a new customer?
We need to meet and find out exactly what the customer wants. Once we determine the main idea of the investigation or Security detail then we provide the customer with a comprehensive plan of action and an approximate idea on what it can cost.
What education and/or training do you have that relates to your work?
Military Police, retired out of the Army with 20 years. I received many commendations for my work in the narcotics division of the army and for the countless of undercover operations, lots of experience overseas also. I also have a Masters in Business.
How did you get started doing this type of work?
I retired with 20 years of the Army and I wanted to work for my community and be able to give work to my fellow soldiers.
What types of customers have you worked with?
Lawyers for the most part, some military and a regular civilians.
Describe a recent project you are fond of. How long did it take?
Locating a certain individual out of state, and it took me about 2 days. This could had been done in One day if the Client would had given me all the information I asked for.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure you find a professional that is licensed, bonded, and insured. There is a reason why the State issues this license, we go through a intensive investigation prior to getting it approve.
What questions should customers think through before talking to professionals about their project?
do they have the money to spent on a professional? get all the facts together to provide the investigator because if you don't you are wasting your own money. And be ready to be disappointed if the Investigator does not find what you are looking for. Investigations take time and money the less you have of it, the harder it will be to conclude anything.