FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes, there is a pricing system built into our inventory system. Different clients have different rates based on the type on business they are, order frequency, budgets, etc. The most important thing to note here is that we’re flexible.
- What is your typical process for working with a new customer?
we answer the phone or email promptly, arrange a call or site survey to find out EXACTLY what their needs are and come up with a solution that fits their needs and budget as best we can. We try to under-promise and over-deliver every show making our customers as happy as we can, so we have a fairly high retention rate with customers- many that we do a show with once end up coming back for years to come.
- What education and/or training do you have that relates to your work?
I’ve worked in AV production for 15 years, all the way from the bottom to the top. I have a BS in Business Admin with a focus on Marketing.