Hired 82 times
6 years in business
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
Jul - Dec
It went well. Doug was on-time and completed the Project. I am yet to test the Hot Water Heater, Shower and Commode. It would be at least few weeks post which I will provide an update ...Mar 23, 2018Verified
Doug did excellent work on my residential water and gas plumbing project. His work is clean and he obviously takes pride in it. He did a lot of little things that make the result exceed my expectations. For one, he installed spacers that reduce pipe rattle. He installed a winterizing drain that is easier to operate than what is often used. He also ensured that the gas work was done such that it would not reduce the supply to high consumption devices like my water heater and furnace. And to top it off, he went out of his way to accommodate my schedule. Overall, the visit was efficient, he was very professional, he is clearly an expert at his trade, and I am glad I trusted him with the project.Jan 9, 2017Verified
Communication was outstanding from the first interaction. Scheduling was super easy too – my faucet and vanity was replaced on a SUNDAY, which was very convenient for me. Doug was very helpful in assessing future work on my tub and giving me recommendations for how to do it and who to contact. I am very happy with Absolute Plumbing's work, and highly recommend this company.Dec 17, 2016VerifiedAbsolute Plumbing's reply
Hello Lisa. Thanks for the outstanding review. I dont believe I sent the price for the bath faucet and tile work. Give me a few days and it will be on the way. Thanks.
Absolute was great clearing a blockage in the pipes under the kitchen sink and then replacing the garbage disposal, all while explaining what happened, how to prevent it from happening again, and why things needed to be replaced. I will definitely be calling them again next time I screw up my plumbing.Dec 12, 2016Verified
Doug was awesome. He responded quickly with quotes on possible problems with our water heater leaking. Other places we contacted wouldn't even give us a quote without seeing the problem. He kept in contact to verify when he would arrive, kept us updated as he worked on the water heater, and he was very professional and courteous. He was able to install a new water heater and remove the old one all within a very short amount of time and his price was very reasonable. He took care of the product registration and warranty for us. You will not be disappointed in hiring him! Thanks Doug!Dec 1, 2016Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?I always like to price ahead of time. I can also price over the phone if a good description or picture is sent. If the work goes beyond what is quoted the additional prices can be given. This always gives the customer the out from the start.
- What is your typical process for working with a new customer?The more detail the better. This could be in a verbal description or pictures. I like to do only what is needed. I always like to make suggestions to save future problems and money.
- What education and/or training do you have that relates to your work?I served a 5 year plumbing apprenticeship. I served with Tim's Plumbing Service, Friese Mueller and Joe Debelak Plumbing. I received versatile training in all areas of plumbing that allows me to give customers the best experience possible. In addition I completed extra schooling to receive my Masters which is also credentialed by the State of Wisconsin. I have 20 years experience in service, remodling, repair and construction.