I was more than pleased with the vocal lessons that I received from my instructor, Krista Wendle. Before I even began my lessons, I talked to her by phone and got good "vibes" and answers to my questions. First, let me say that I am in my late 60's, and have never had voice instruction. Because I play and sing in a 60's type folk group, I wanted to raise the quality of my voice by as much as I could to add more to my bandmates. Although I was a bit apprehensive on that first lesson, that anxiety soon dissipated as we got into the exercises and instruction. Later Krista allowed and encouraged me to bring my guitar and material with which I am familiar. It was not just a series of scales and random exercises. Also she provided me a warm-up vocal exercise CD which I play before every performance and practice session. Krista was always prepared for my arrival, and gave me her undistracted attention for my full 45 minutes, (Previously I had a negative experience with an independent guitar instructor, not affiliated with Taylor Made, who took and made phone calls, had conversations with family members, and even tried to sell me musical material I didn't want. I felt very short-changed and only got about 40-45 minutes out of a lesson for which i had paid for one hour. I ended the lessons soon after I began) Krista is a true performing professional and really knows her business. For anyone who wants a patient, courteous and gifted vocal instructor, I highly recommend Ms. Wendle. She is TOPS!