Shawn and his guys were amazing! He promptly returned all my inquiries. When initially setting up a time, we spoke on a Thurs and set up a time for the following Mon. Shawn said he'd call on Sun to give a time window. He was true to his word and called Sunday afternoon, but said he was available the same day! He and two guys came out during the time promised and were very thorough in their work. Our yard was a disaster and they made it immaculate. They had lots of rocks to contend with, a pool, as well as our neighbor's large ficus tree, but they worked efficiently. I would highly recommend his services to anyone and will definitely use him again for our future landscaping needs.