FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and transparent. We accept payment through our website or over the phone, and we don’t charge until the job is complete. We also offer a 100% satisfaction guarantee – if you’re not happy with the cleaning, we’ll return to make it right at no extra cost. Plus, new customers can enjoy $30 off their first cleaning with the code CLEAN. Our goal is to ensure you’re completely satisfied with our service!
- What is your typical process for working with a new customer?
Once you reach out to us, we’ll give you a call to confirm your cleaning appointment. During the call, we’ll ask a few questions to better understand the type of cleaning you need and ensure we tailor our services to your home. We’ll also take the time to explain our process, so you know exactly what to expect. Finally, we’ll show up on time and give your home the thorough cleaning it deserves, leaving it spotless and fresh!
- What education and/or training do you have that relates to your work?
At Fresh Spaces, we pride ourselves on working with only the most experienced and skilled cleaners. Each member of our team has years of hands-on experience, ensuring top-quality service every time. We take professionalism seriously, which is why all of our cleaners undergo a thorough background check and are fully insured, giving you peace of mind knowing your home is in good hands.