I had two old Dell computers that the hard drives were damaged on. I had 8,700 files that needed to be recovered. I took my two computers to Sparky and he recovered all the files, installed a new hard drive on the laptop, upgraded the memory to 2 gig, and put on a new Windows 7 operating system. I had my computers back the next day. He charged me $100 dollars, not to mention all the free advice he gave me and my wife. I also bought a nice thin panel monitor, replacing my old crt type monitor. I will probably buy one of his refurbished laptops for my daughter, whose laptop just went out. I brought my son's laptop over to Sparky to fix also. The guy is not only fantastic at what he does, but you will not meet a nicer person in this business. He is extremely patient with his customers and will honestly answer all your questions. Prior to Sparky, I had Data Doctors look at my two computers. They ran CHKDSK on both, told me the comptuers were garbage, and charged me $75 for about 15 minutes work. You would be nuts to take your computer anywhere else.