Matt was not only available same day (what a relief). I thought I had acquired a virus.
He was highly competent about troubleshooting the issues methodically. He was naturally engaging during the wait times for software downloads, and was very friendly in his communication.
Matt also educated me of recent threats out there, like the randsom threats. This can be helpful to some, who've never heard of the randsom threats.
I also like how he's local; a homegrown boy from here in the valley. Important for some, when deciding upon whom to hire.
At the end the conversation with a sincere share of gratitude for my business, and with that, I would hire him again.
Should I ever be concerned about my computer again, he'll be my first call, as now he's on speed dial.