Ken went above and beyond in solving my computer problems. Turns out my hard drive was failing. He was able to rescue all my files/folders, upgrade my operating system, and install not just one, but three new hard drives. (I especially appreciated his willingness to talk with my brother-in-law, who built the computer but lives in CA!) Ken is personable, thoroughly knowledgeable, and extremely competent. I couldnt be happier with my new computer! To top it off, the invoice for his services was a pleasant surprisevery reasonable in light of all he had to do. Ken guarantees his work, and I can guarantee that you wont be disappointed with Stapley Computer Service!