A couple of weeks ago I turned on my computer and found that my computer was the victim of a virus, the likes of which that I had never seen before. I went into a complete panic. All of my data had disappeared and my computer was completely frozen. I was informed that the person who had caused this to happen would fix everything if I would send him (or her) the equivalent
of $1,000 in Bit coins (whatever that is?).
My expertise in computer knowledge on the scale of
1-10 is minus 5.
I am a small businessman and all I knew was that my business was in jeopardy and I really couldn’t afford $1,000 to pay some criminal (who probably wouldn’t fix it anyway).
I called a guy who had fixed my computer in the past and he came over and told me that this was a virus called Osiris and that this person had actually kidnapped my computer (called ransom ware) and he didn’t know how to fix it.
I then called my daughter for suggestions. She requested help via Thumbtack. A company named Start 2 Finish Computers responded, and she told me to contact Andrew, the owner, about my predicament. Apparently, Start 2 Finish Computers had fixed a ransom ware problem, and various other items, for a friend of hers, and she recognized the name.
I called Andrew (602) 708-9483 and he told me not to worry. He came over to my office and within a couple days had not only solved my ransom ware problem but he also fixed some other minor problems I had. AND, even though he had me over the proverbial barrel, his bill was very fair. Needless to say, I have found some one to take care of my computer in the future.