Whether it’s a restaurant I’m thinking of visiting or I’m in need of a plumber, I rely heavily on reviews. When I received bids for my organizing project, several Thumbtack providers had quite a few more reviews than Mandy. Not better, just more of them. I wondered if I should go with the provider who appeared to have done more jobs than Mandy had. In the end, it all came down to communication. To those who responded to my request, I sent a pretty detailed description of what I needed, which included some unusual circumstances. Mandy’s reply was remarkably in tune and on point. She addressed my concerns and spoke to having met this type of challenge before. In other words, I spoke. She listened. She responded. Seems simple, but the other responses I got were more one-sided and didn’t give me the sense that they had heard me. Several didn’t address the unusual circumstance at all, merely promised me they could do the job and what hours they were available. When it came time to have her to the house to tackle the project, it was evident she was a perfect fit. She was motivating without being pushy. She was respectful, asking for permission before peering into my storage spaces. Mandy completely understands that while organizing totally rocks her world, it is overwhelming and a source of anxiety for people like me. If I needed a break, she sensed it, and while I might need to walk away, she kept right on working. Even though there is still much to do (I have her scheduled for several more visits), after her first visit, she left things tidy and looking more done than they are, so that in the week in between visits I won’t feel overwhelmed by a mess or clutter. In short: she’s a delight. She's professional, made me feel instantly comfortable, and actually looking forward to the next round of organizing. That in itself it nothing short of magical!! I could not recommend Mandy more highly.