FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and straightforward. We offer competitive rates for our products/services, and any applicable discounts are clearly communicated at the time of purchase.
- What is your typical process for working with a new customer?
Our process for working with a new customer typically involves several key steps. First, we start with an initial consultation to understand your needs and goals. Next, we provide a tailored proposal or quote based on your requirements. Once agreed upon, we move forward with planning and scheduling the project or service. Throughout the process, we maintain open communication to ensure your expectations are met.
- What education and/or training do you have that relates to your work?
I hold CompTIA certifications, including CompTIA Computer+ and Network+. These certifications have provided me with a solid foundation in computer hardware, troubleshooting, and network infrastructure, enabling me to effectively support and manage various IT systems.